That Time in the Airport: Being Human Enough for Business
Business shouldn’t make us less human. When we do it right, we all profit in so much more than dollars.
February 12, 2023
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In her 30 years as a McDonald’s franchisee, Tracy Johnstone successfully ran seven restaurants and achieved national status inside the McDonald’s organization. In that time, Tracy redefined what it meant to be a leader in a global brand. Her style was different. She valued people over processes, culture over compliance, and took care of her people, knowing they would take care of her. Read more and discover the Johnstone Difference >
Business shouldn’t make us less human. When we do it right, we all profit in so much more than dollars.
The most meaningful compliment I received as an owner/operator was “Very nice, not many business owners know that.”
Blonde hair and black sweaters have been a thing in my life. A blonde hair on a black sweater stands out like yellow pollen on
Tracy was a McDonald’s franchisee for 30 years. In that time, she and her husband Tim owned seven locations in North Florida. Tracy was also part of many national McDonald’s efforts, including chair of the National Operators Association, chair of the Women Operators Network, and lead for the McDonald’s owner/operator COVID response team for the entire U.S. Read more about Tracy Johnstone >
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